Our Privacy and Cookie policy

Our Privacy and Cookie Policy is designed to help you understand how we collect, process and store any personal data we collect as part of the service we provide you. This policy applies to any information collected by us or provided by you through our Website (including a mobile-optimised version of the website accessible from your portable hand-held device), in our restaurants or in any other way (such as over the telephone). We may update this policy from time to time in order to reflect changes to our privacy practices or for other operational, legal or regulatory reasons. If we make any material changes, we will let you know ASAP!

With the EU’s General Data Protection Regulation (GDPR) coming into effect on the 25th of May 2018, we have carried out a robust review of all our data processing activities and updated our Privacy and Cookie Policy to reflect the changes that we have made to be compliant.

Personal information that we collect and process

What information do we collect?

We collect the following Personal information: - Full name - Address - Mobile phone number - Date of birth - Credit/debit card details - PayPal account details - Order history.

We may collect Information about your computer, including, where available, your IP address, operating system, browser type and the geographical location of your computer, for system administration purposes. We may also report aggregate information to our advertisers. This is statistical data about browsing actions and patterns and does not identify you as an individual.

When do we collect this information?

When you register online to subscribe to receive updates, you provide us with your name, address, date of birth and email address. You may also provide us with additional information if you choose to do so.

When you order a takeaway online using our Delivery or Collection service, download our offers, and purchase a gift card.

We collect your personal information when you order takeaway by telephone, including information provided when you use our mobile-optimised website from your portable hand-held device – including details of your physical location where you have agreed to it being used.

We also collect your information when you apply for a job with us by providing us with your CV.

We may also collect your personal information through any correspondence that you may have with us by email, in which case we may retain the content of your email messages together with your email address and our responses.

Why do we collect this information?

Providing you ‘opt-in’, we may use this information to keep you informed of any new promotions and deals by email/SMS.

We use this information for internal research and analytics purposes to improve our services and understand the needs of clients.

We never share your information with third-party advertisers 

COOKIES

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website.

Security

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal data from unauthorised access and disclosure. The technology that we use and the security policies which we have implemented are intended to safeguard your information from unauthorised access and improper use. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal data or other content that you upload to the system will always remain secure.